City guide

Massage, sunbeds and spa baths need a Birmingham licence: what owners face

Birmingham City Council requires a licence to offer massage or special treatments such as sunbeds, saunas and spa baths at premises in the city, aims to process applications within 28 days and inspects every premises each year. In the 2021 Census, 51.4% of residents came from Black, Asian or minority ethnic groups. Salongram keeps the diary and staff hours on one phone.

Try the demo with a salon in Birmingham
Salongram app icon Moseley Day Spa Birmingham · GBP · 10:00 to 19:00, Tuesday to Sunday

A working copy of the app's screens with a sample salon in Birmingham: local staff, services and prices in GBP.

Salongram in Birmingham, in short

Salongram is a free salon booking app for Birmingham salons and barbershops: appointments, clients, staff hours and WhatsApp reminders in one Android app.

  • Free to download for a one-room spa
  • Massage, facials and nails booked in one diary
  • Massage, facials and nails as separate services
  • Staff days, hours and time off on one screen
  • A QR code for reception or the window

Key takeaways

  • Birmingham requires a council licence to offer massage or special treatments such as sunbeds, saunas and spa baths.
  • The council aims to process applications within 28 days and requires a notice displayed for 21 days.
  • The council says all premises are inspected every year for health and safety and hygiene facilities.
  • In the 2021 Census, 51.4% of Birmingham residents were from Black, Asian or minority ethnic groups.

What should a Birmingham spa or beauty room owner plan for?

A licence for the treatments, a notice and an annual inspection. Birmingham requires one for massage and special treatments, the process includes 21 days of public notice, and the council says all premises are inspected every year.

Licensing and hygiene rules

Which treatments need the licence

Birmingham City Council says you must have a licence to offer massage or special treatments at premises in the city. Its list covers body massage, solaria and sunbeds, saunas, therapeutic spa baths, jacuzzis, herbal baths and aromatherapy. The page does not mention manicure or other beauty treatments.

Licensing and hygiene rules

A 28-day aim and a fee by treatment count

The council aims to process applications within 28 days and asks you to contact it if you have not heard back. The fee depends on the number of treatments offered, and the amounts are on its fees and charges page. The page does not say how long a licence lasts.

Licensing and hygiene rules

Police told, a notice displayed for 21 days

West Midlands Police must be notified of every application. The applicant must display a notice at or near the premises for 21 days, starting on the day of the application, where passers-by can see it. After 21 days the signed certificate on the back of the notice goes back to the council, which cannot issue a licence without it.

Licensing and hygiene rules

Inspected every year

The council says all premises are inspected every year to check that they meet health and safety standards and have suitable hygiene facilities. An owner adding a listed treatment should therefore plan for a yearly visit.

Language

A city of many communities

In the factsheet's grouping, the 2021 Census puts the Black, Asian and minority ethnic share of Birmingham residents at 51.4% (588,314). White residents were 48.6% (556,608), Asian, Asian British or Asian Welsh 31.0%, Black, Black British, Caribbean or African 10.9%, Mixed or Multiple 4.8% and Other 4.5%.

How a Birmingham spa keeps treatments and hair apart

Licensed treatments as separate services

List massage, sauna or sunbed sessions on their own, with their own price, length and staff. The diary shows who offers what, though the licence itself stays between you and the council.

Staff hours and bookings in one place

Staff days, hours and the day's bookings stay in one place, which keeps the day orderly. The annual inspection is separate: Salongram does not prepare premises or check hygiene.

Build the menu while the application is processed

The council aims to process applications within 28 days. In that time you can enter each massage, facial and nail service in the diary, with its price and length, so the menu is ready when a licence arrives.

Clients from many communities

The census figure measures ethnicity, not language, so check what your team and clients can use. Salongram is available in English, Arabic and Spanish, with no Urdu, Punjabi or Polish screens.

Link requests while the room is closed

A booking link and QR code let someone ask for a free time after hours. The request waits until you accept it, change it or decline it.

How does Salongram help a Birmingham spa day?

We found no official data on how Birmingham clients book, so this guide does not guess. What Salongram does is keep walk-ins, calls and link requests in one diary per therapist, and it shows a warning for an overlap, so you decide whether to go ahead.

A column per therapist

Each therapist has their own days, hours and time off, so a booking lands with the right therapist.

The schedule

Packages for a day out

In the app, tick a package and its services are booked together, such as a massage and a facial.

Packages

Notes that stay with the client

Preferences, past visits and the usual treatment stay on a client's record, so any therapist can pick up the notes.

Client records

What does a Wednesday look like in a Moseley spa?

An illustrative Wednesday, not research: a small day spa in Moseley with two treatment rooms and a nail desk, open six days, where the owner is a therapist and client notes stay on one shared record.

Staff
1 owner-therapist, 1 massage therapist, 1 nail technician
Hours
10:00 to 19:00, Tuesday to Sunday
Currency
Pounds sterling, card and cash recorded
Illustrative
Times and services are an example, not research
  1. The owner opens the diary: the nail technician is off on Wednesdays, and the massage therapist's column is half full.

  2. A caller wants a 60-minute massage this afternoon; there is a gap at two and it is booked straight in.

  3. A facial cancels. A client on the waiting list who asked for Wednesday afternoons takes the slot.

  4. Two requests arrive from the booking link for Saturday. The owner checks each therapist's hours and accepts them.

What do no-shows cost your salon?

Type in your own numbers. A no-show is a slot nobody else could take; reminders and a waiting list are how most salons win part of it back.

Your estimate, not a price £0 a month in slots that were booked but not paid for.

An estimate from the numbers you enter (a month counted as 4.33 weeks). Nothing is sent or stored. Salongram is free to download.

How do I set Salongram up for a Birmingham spa?

  1. List every treatment

    Add massage, facials, nails and any hair services separately, each with a price and how long it takes, so the diary sets aside the right time.

  2. Add therapists and their hours

    Give each person their days, hours and breaks, and the treatments they perform, so the diary only offers the right person.

  3. Share your booking link

    Create the optional account to get your link and QR code, then put it on your social pages, Google listing or reception desk.

What Salongram does not do for a Birmingham spa

  • It does not apply for, hold or check a massage or special treatment licence, or display the required notice.
  • It does not prepare a premises for an inspection or check hygiene.
  • The app speaks English, Arabic and Spanish only, so it has no Urdu, Punjabi or Polish screens.
  • It records card and cash payments but does not take payments or online deposits.
  • No card processing. Payments are recorded in the app, not processed. There is no card reader, payment terminal or online payment.
  • No automatic WhatsApp or SMS. The app never sends messages by itself. Staff open each prepared message in WhatsApp and send it.
  • Not a marketplace. Salongram does not list salons in a public directory and has no Fresha, Treatwell or Booksy integration. Customers book through the salon's own link.
All the facts about how Salongram works

Questions Birmingham spa owners ask

Do I need a licence for massage in Birmingham?

Yes. Birmingham City Council says you must have a licence to offer massage or special treatments such as sunbeds, saunas and spa baths at premises in the city. It aims to process applications within 28 days. Salongram does not hold or apply for licences.

How often does Birmingham inspect a massage or special-treatment premises?

The council says all premises are inspected every year for health and safety standards and hygiene facilities. Salongram keeps your diary and staff hours, but it does not prepare your premises for an inspection.

Is there a free booking app for a Birmingham spa or beauty room?

Yes. Salongram is free to download on Google Play for Android. Add massage, facials and nails as separate services, link each to the right therapist, and book them in one diary. It does not take card payments or deposits.

What is the 21-day notice for a Birmingham massage licence?

An applicant must display a notice at or near the premises for 21 days from the day of the application, then return the signed certificate to the council. West Midlands Police are notified too. Salongram does not display or track the notice.

Can a Birmingham salon booking app handle clients who speak other languages?

Salongram is available in English, Arabic or Spanish only, so there are no Urdu, Punjabi or Polish screens. Client reminders are prepared in English for you to edit and send yourself. The census figures cover ethnicity, not language.

Sources

  1. Birmingham City Council: Apply for a new premises licence for massage or other special treatment: Licence needed to offer massage or special treatments at premises in Birmingham (body massage, sunbeds, saunas, therapeutic spa baths, jacuzzis, herbal baths, aromatherapy); fee depends on the number of treatments; aims to process within 28 days; West Midlands Police notified; notice displayed for 21 days; all premises inspected every year for health and safety and hygiene facilities (checked 2026-10-28)
  2. Birmingham City Observatory: Census 2021 factsheet, ethnicity and religion (released 19 December 2022): 2021 Census ethnic groups: White 48.6% (556,608); Asian, Asian British or Asian Welsh 31.0% (355,384); Black, Black British, Caribbean or African 10.9% (125,760); Mixed or Multiple 4.8%; Other 4.5%; Black, Asian and minority ethnic overall 51.4% (588,314) (checked 2026-10-28)
Salongram app icon

Open tomorrow with Salongram

Set up tonight, add your services and team, and book your first client in under a minute.

Try the live demo

Written by Salongram Editorial Team, reviewed by Salongram Editorial Team. Last updated .

How we write these guides. Spotted something wrong? Tell us and we will correct it.