Reach clients

Know who is due back, before they forget

Give a service a "Suggest rebooking after" time, such as four weeks for a cut. When the client's visit is completed, Salongram creates a reminder for when they are due, and lists everyone from overdue to later with a one-tap WhatsApp nudge.

Overdue, due today, this week, later WhatsApp nudge in a tap Snooze or dismiss with undo
Salongram app icon Rebooking reminders Sample data only. Nothing leaves your device.

The live demo opens on this screen, with a sample salon.

How do rebooking reminders work?

Each service can suggest rebooking after a number of weeks. When an appointment with that service is completed, a reminder is created for the due date. The Rebooking reminders screen groups them as Overdue, Due today, This week, Later, Snoozed, Booked and Dismissed, with Book now, a WhatsApp nudge, Snooze and Dismiss on each.

What you can do with a reminder

Book now

Opens a booking for that client and service.

WhatsApp nudge

"It's about time for your next..." with your salon's name and phone.

Snooze

Choose a few days or a custom number, and it comes back later.

Dismiss

Not coming back? Dismiss it, with Undo if you change your mind.

Set it up once

  1. Edit a service

    Set "Suggest rebooking after" to a number of weeks.

  2. Complete visits as usual

    Reminders are created when appointments are completed.

  3. Check the list weekly

    More, Rebooking reminders, and send a few nudges.

Are rebooking messages sent automatically?

No. Each nudge opens in WhatsApp and you press send, like every message in Salongram.

What it does not do

  • Nudges are prepared, never sent automatically.
  • Reminders are created only for services with a rebooking time set.
All the facts about how Salongram works

Questions about rebooking reminders

Where do I find rebooking reminders?

In More, under Daily tools, Rebooking reminders. Clients due back also show in the Customers list with the Reminder due filter.

Does booking the client clear the reminder?

Yes. Once the client is booked, the reminder moves to the Booked group.

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